📦 Shipping & Returns
Shipping Policy
| Method | Cost | Estimated Time |
|---|
| Standard (US) | Free over $75 · $4.99 under | 5-8 business days |
| Express (US) | $12.99 | 2-3 business days |
| International | Calculated at checkout | 10-20 business days |
Free standard shipping on all US orders over $75. No code needed.
Processing Time
Orders are processed within 1-2 business days. You'll receive a tracking number via email once shipped.
International Shipping
We ship to most countries. Customs duties and taxes are the responsibility of the buyer. Delivery times vary by destination.
Return & Exchange Policy
30-Day Return Window. Items must be unworn, unwashed, with all tags attached. We want you to love your purchase — if it doesn't fit, we'll make it right.
Eligibility
- Items must be returned within 30 days of delivery
- All items must be unworn, unwashed, with tags attached
- For hygiene reasons, we cannot accept returns on opened panties or bodysuits
- Final sale items are marked and cannot be returned
How to Return
- Email [email protected] with your order number and reason
- We'll send you a prepaid return label (US only)
- Pack items securely in original packaging
- Drop off at any UPS/FedEx location
- Refund issued within 5-7 business days after we receive the package
Exchanges
Free size exchanges on first purchase. If your first order doesn't fit, we'll exchange for the correct size at no additional cost. Email us at [email protected].
Refunds
Refunds are credited to the original payment method. Original shipping charges are non-refundable. Return shipping is free for defects or our error.
Need Help?
Contact us at [email protected] — we typically respond within 24 hours. For urgent inquiries, use our contact form.