Contact YLISHI Customer Care

Whether it's a sizing question, an order update, or a return — our care team is here to help. We reply in English (and 中文 if you prefer), 7 days a week by email.

✉️ Email

[email protected]

Replies within 24 hours on business days.

💬 WhatsApp / Live Chat

Chat with us on WhatsApp

Fastest way to reach a human during China hours.

📞 Phone

+86 134 1712 9399

Mon–Sat, 9:00 AM – 6:00 PM (GMT+8).

Support Hours — Localized for You

  • China (GMT+8 / Beijing): Monday – Saturday, 9:00 AM – 6:00 PM
  • US Eastern (ET): 12 hours behind — your evening & overnight (roughly Sun 9:00 PM – daily 6:00 AM ET)
  • UK (BST): 7 hours behind — your late morning & early afternoon

Email is answered within 24 business hours no matter your timezone, so just send a message anytime — a WhatsApp or email gets the quickest reply if you're in the Americas or Europe.

Send Us a Message

Prefer to write it all out? Use the form below and we'll get back to you by email.

Write Us
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Our Company

Shenzhen Ylishi Apparel Co., Ltd.
Wenguang Community, Chendian Town, Chaonan District, Shantou City, Guangdong Province, China

YLISHI is a factory-direct lingerie brand from Chendian Town, Shantou — the underwear manufacturing capital of the world. We have been manufacturing garments for over 20 years and launched our own brand to offer premium-quality lingerie directly to customers worldwide.

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